Helpdesk Engineer

From 2 to 4 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

Designation: Helpdesk Engineer

Department: Helpdesk

Experience Level: 2+ Years

Site: Bangalore

Educational/ Professional Qualifications: Graduate


Bangalore Address:

63/3 Magadi Main Road P&T, Layout Sunkadakate

Near Kottigepalya Bus stop & Parijatha fast food restaurant, Bangalore - 560091


Call Center / BPO Background.


Key Deliverable's:

  • Windows, Linux, system configuration, hardware and software installation, outlook configurations, basic networking DNS DHCP antivirus etc.
  • Candidate having good troubleshooting skill for Windows and Ubuntu based systems
  • Having knowledge of DNS/DHCP/TCP-IP
  • Understanding of basic networking (VLAN/VPN etc.)
  • Address user tickets regarding hardware, software and networking
  • Good communication skill to interact and update the end user
  • Experience in installing and configuring systems
  • Knowledge of configuring email on different client like Microsoft Outlook/Thunderbird
  • Should have knowledge of Active Directory and authentication
  • Experience in supporting call center based environment
  • Good skill to configure browsers(Chrome/IE) and its settings according to application use




Role:Desktop Engineer

Salary: Not Disclosed by Recruiter

Industry:Hardware & Networking

Functional Area:IT & Information Security

Role Category:IT Support

Employment Type:Full Time, Permanent

Education

UG:Any Graduate

Company Profile

Jindal Intellicom Limited

JindalX is a global service company focused on delivering awesome customer experiences for its clients
Company Info
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Recruiter Name:Shailendra Sharma

Contact Company:Jindal Intellicom Limited

Telephone:8560019869

Website:http://careers.intellicomcenters.com